@GitLab team: issues problem solving situation unsatisfying

I’m working with GitLab for years, personally and as a freelancer for clients running a paid on-premise subscription.

None of the issues I’m following has ever been fixed yet. Some of them are dangling for years.

All I see are endlessly repeated “milestone changed to …” messages, exuberant issue discussions amongst GitLab staff for years and occasionally “paying client is affected by this issue”.

This procrastination is very frustrating and unsatisfying. Particularly for paying customers. We are feeling left alone here.

@GitLab team: Can you please restructure your organization for handling issues by fixing and improving GitLab more efficiently.