Only Chrome error, Safari works fine: Could not authenticate you from Ldapmain because "Invalid credentials for "

My account works well with Safira, but not for Chrome.

I got this error:
Could not authenticate you from Ldapmain because “Invalid credentials for rongquan.yang@grabtaxi.com”.

Hi @Jacky098123
Do you use GitLab.com? I am able to login using Chrome or Safari. If you have your credentials saved in browser I would check if they are the same.

@balonik

Thanks very much for the quick response.
I use company domain. https://gitlab.myteksi.net/users/sign_in

Actually, Chrome works before, someday this error prompted. And I have changed 2 laptops, this error can’t be resolved.

error message:

@Jacky098123
Unfortunately, GitLab’s Invalid credentials message is a generic message that pops up if anything goes wrong with authentication. To troubleshoot further you would need to contact your GitLab support team to look in logs whats really wrong.

Problem resolved.

When password changed, must clean cookie and use the new password to login at the same time.

It seems when you use the invalid password to log in, the cookie is set with this password, so you still can’t log in with new password.