Problem with GitLab JIRA integration

How to Use GitLab
1

GitLab CE version 7.14.1
JIRA version 6.2
I have read in GitLab documentation (http://doc.gitlab.com/ee/project_services/jira.html) that says “The currently supported JIRA versions are v6.x and v7.x. and GitLab 7.8 or higher is required.”. So the versions of JIRA and GitLab are OK.

I am trying to configure GitLab according to the doc (http://doc.gitlab.com/ce/project_services/jira.html) but I don’t see fields “Api url”, “Username”, “Password” and “Jira issue transition” on the page on the project’s Settings > Services > JIRA.

I know that GitLab CE supports “Mention JIRA tickets from GitLab”, “Reference JIRA issues with GitLab commits, merge request and issues” and “Close JIRA issues with GitLab commits” functionalities (https://about.gitlab.com/features/#community).

What is the problem? Why I don’t have possibility to configure the integration GitLab and Jira?

2

Hmm, possibly they were introduced in later GitLab versions. What makes you stuck in 7.14?

@dblessing do you have any idea about this?

3

Yes, that was the problem. I have updated to the latest version and I could configure it. But doesn’t work - I have got “500-Whoops, something went wrong on our end. -Try refreshing the page, or going back and attempting the action again.Please contact your GitLab administrator if this problem persists.” error. All links work correctly…

4

Can you share a screenshot of your configuration, please?

5

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6

Any ideas?

7

Please set Project URL according to the instructions and the screenshot at http://doc.gitlab.com/ee/project_services/jira.html. It should have jql=project=FXTRADER format instead of the format you specify.

8

Check in the logs for error messages. You should see something output in production.log when the 500 error occurs. For Omnibus installations that’s /var/log/gitlab/gitlab-rails/production.log.