Hey everyone, I’m Parker Ennis, product marketing manager for GitLab CI/CD. I appreciate the discussion here. I wanted to chime in and let you know that we hear you loud and clear and completely understand your frustrations. We apologize that the notifications didn’t get to you with more lead time. Our intent was certainly not to make your life more difficult right now.
We’ll do our best to help and we’re taking your feedback to heart to make the process smoother next time a feature change gets announced. Historically, we haven’t sent any marketing emails to GitLab.com accounts as a way to notify users of changes. With the feedback here, I think we need to reevaluate our approach on whether to send these types of emails to GitLab.com accounts for important updates in the future.
I can also confirm that you should be able to mirror public GitHub projects to public GitLab projects without a paid subscription. However, mirroring a private project on GitHub to a public/private project on GitLab does not work without a subscription.
If you have additional concerns/questions that aren’t covered in the blog or issues that aren’t able to be resolved with the help of team members like @dnsmichi here (thanks for jumping into this thread and assisting!), please open a support issue/bug report via https://gitlab.com/gitlab-com/support-forum/-/issues so that we can further assist.
Thanks again for bearing with us and we’ll learn from this for next time.