[RESOLVED] Impossible to edit file from web portal

Community
1

Hello,

Since version 16.x, I can no longer edit files from the web portal.
I use the official docker image and I’ve always used this method since version 10.x.
When I try to edit a file, it loads the page and then the loading icon runs in a loop without ever getting any satisfaction.
In very rare cases with simple text files (.env or file.txt) from a few bytes it works.
Unable to find a solution, I started from a blank 17.0.1 installation.
I backed up my gitlab server from my container and then imported the backup into my blank installation.
In the gitlab.rc file, I just updated the URL in my blank installation.
The problem persists and I can’t find anything in the logs that would point me in the right direction.
“In front of my gitlab docker container I use an apache container reverse proxy.
Have you ever come across a similar case? Could you help me identify the right log to look at/the source of the problem?

Thanks for your help

Best regards

2

It appears that the problem could be linked to the setup of your reverse proxy or a compatibility issue between the Docker image and the version of GitLab you are utilizing. Review the logs for GitLab and Apache to identify any errors or warnings that may point to the root cause of the issue. Also, verify that your reverse proxy configuration accurately directs requests to GitLab. For more information, you can also visit office interior because they offer proxy servers issues services

3

Hello,

I hadn’t even thought of reverse proxy :slight_smile:

This morning I did something simpler than checking the reverse proxy, I simply bypassed the reverse proxy to use the docker container directly.

I don’t have any problems without the reverse proxy.

From the first hints about the reverse proxy, it seems that my problem comes from an update to “ModSecurity for Apache”.

A rules update and here’s how the trouble happens.

Thanks for the hint and the solution.

1 Like
4

Yes, the problem was on the reverse proxy side, but I didn’t see modsecurity as the only source of the problem.
Other problems were present.
So here’s some additional information that might help others:

Reminder: apache 2.4 as reverse proxy in front of the docker gitlab instance.

  • unable to load code when trying to edit it from the web portal

Solution: add nocanon to ProxyPass line in apache vhost configuration.

  • unable to load page to create new file from web portal

Solution: add AllowEncodedSlashes On to vhost configuration.

Now everything works in my case.