Service is not running! in system-mode (sudo)

Hi,

sudo gitlab-runner status , is returning “service is not running!”.

GitLab CI/CD is working good in user-mode. Trying to run gitlab runner in system mode is not runing. Unable to find the cause.

sudo gitlab-runner run is getting hanged with the message, " Metrics server disabled ".

I got that we should enable metrics in admin settings but i couldn’t find such option in my gitlab.

Kindly help me to understand the issue.