Unable to run pipeline jobs on windows shared runners

This morning we had jobs failing due to ERROR: Preparation failed: unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794. This is on gitlab.com using windows-shared-runners.

This is happening before the VM has even been created therefore I don’t think it can be related to changes within the repo itself. However I have tried creating a simple gitlab-ci.yml file which echo’s out some text and this also fails. The project in question relies on windows so I’m unable to switch it to use some other runner.

Full Log:

Running with gitlab-runner 13.10.0 (54944146) on windows-shared-runners-manager Hs8mheX5
Resolving secrets
00:00
Preparing the "custom" executor
00:09
WARNING: Cleanup script failed: unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794
ERROR: Preparation failed: unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794
Will be retried in 3s ...
WARNING: Cleanup script failed: unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794
ERROR: Preparation failed: unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794
Will be retried in 3s ...
WARNING: Cleanup script failed: unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794
ERROR: Preparation failed: unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794
Will be retried in 3s ...
ERROR: Job failed (system failure): unknown Custom executor executable exit code 3221225794; executable execution terminated with: exit status 3221225794

I’m having exactly the same problem.

This looks to be resolved now.