Unable to use custom hooks in gitlab-ce 11.10.8

We were using gitlab version 11.5.2
After upgrading to version 11.10.8, git hooks are not working

we have tried with following URL below

but this doesn’t seems resolved issue also added few config change in /etc/gitlab/gitlab.rb

#added githoooks
gitlab_shell[‘dir’] = “/opt/gitlab/embedded/service/gitlab-shell”

Old Configuration-------- #gitlab_shell[‘custom_hooks_dir’] = “/opt/gitlab/embedded/service/gitlab-shell/hooks”

we are unable to use custom hooks, anyone faced same issue please suggest