500 error on gitlab.com account


accessing to my organization page https://gitlab.com/takobi/ , and every repository under it, gives
500 Whoops, something went wrong on our end

does anybody know why or how to investigate?


PS: git is working

I am having the exact same issue. I login to https://gitlab.com I click on one of my existing projects and I get a 500 error. If I create a new project I get the same error. I noticed this last week and it has been going on non-stop since. Just to clarify this is not a self hosted instance this is gitlab.com. Kind of an important feature to be broke, how do we fix this?

I found a work around to fix this. All of my projects belong to my companies group. Creating/viewing any of these projects triggers the error. I was able to fix it by going to the “Personal” tab within the projects view. I created a new project associated with my personal account and after this everything is working again. Weird.

1 Like

When it comes to 500 errors, you should always feel free to reach out to support@gitlab.com so our experts can help out asap. @jmixon @lorenzo.battistini :blush:

@jmixon Thank you very much for sharing the workout that works for you!


Hi, i’m having the same 500 on my account https://gitlab.com/vikmg, the workaround din not work. Any news about this issue?

Hi everyone, any news about this? It’s happening to me, but in my self-hosted Gitlab instance…