Cannot login because it's blocked by gitlab

I can’t login using my account in gitlab it’s get alert
“Your account has been blocked. Please contact your GitLab administrator if you think this is an error.”, I create a ticket #193174 till now i not get respond, I’m sure I’ve never violated any gitlab policies, please it’s important because i can’t push my code in gitlab, any advice or someone can fix i really appreciate it. Thanks.
I attach some screenshot for my proof

Hi if you have a free account you will need to wait patiently for Gitlab support to take a look into it. Paid customers get priority for support, but they will resolve it.

Only Gitlab employees can help with this, and so us as forum members cannot help you with it. Since you have opened a support request, it will be dealt with there.