Change username not possible

Hello all,

I am trying to change my Gitlab username. However, when I put the new username, it says it is taken. On the other hand, if I go to it says it does not exist.

How could I contact Gitlab admins to allow me to take that username?

Thank you in advance and kind regards



maybe try the support tracker directly:


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Thank you Michael! I will give it a try :slightly_smiling_face:

Kind regards,

Hey @dejavits, the username you’re trying to take has likely already been taken by a namespace that is private, so you’ll receive a 404 when trying to view it. You can attempt to claim that namespace as your own if we find out that it is dormant. To do so, please submit a support ticket and we’ll look into it for you.

cc @dnsmichi :heart:


Thank you Tristan!

I have raised a ticket as I gave a try to the support tracker without any success.

Kind regards,

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