Export not working

Dear gitlab support,

we have gitlab instance installed on our server but export functionality does not work, when we click “export project” we get a message that once export is done we will get email.
We never get the email and no download button is present (after couple of hours wait time).

Could you assist with export or direct us in right path of overcoming this issue.


Sounds like your SMTP configuration is not correct in your /etc/gitlab/gitlab.rb file. On my installation on my server, it is working perfectly fine. Once you configure your email settings correctly, then you will receive the emails that your Gitlab installation is attempting to send to you.

Please see the Gitlab documentation to help you with the appropriate configuration options available for SMTP: