Gitlab 8.15.4 integration with JIRA 7.2.5

How to Use GitLab
1

I am trying to integrate Gitlab 8.15.4 with Jira 7.2.5. I tried to follow the gitlab documentation in /help/project_services/jira.md, but the instructions and JIRA screenshots seem out of date. I think I did the spirit of the instructions:

  • Created a GitLab user in JIRA
  • Created a gitlab-develoeprs group
  • Added GitLab user to the gitlab-developers group
  • I then gave the group and user all of the permissions I could think of
  • I then a configured Gitalb project to map to the JIRA url, project key, username and password, and the transition id

I know the JIRA account is working because I can log in as the GitLab user and see issues in the project of interest. When I press the Test button in Gitlab, it says the test was successful. However, when I commit to git with a JIRA issue ID, Gitlab does not even hyperlink the issue in the commit message, and I do not see any activity on the JIRA side.

2

Hello, one non intuitive thing to do:

  • You have to enable the issue management in your project.
  • Without the defined JIRA service you will get the “internal” GitLab issue management.
  • Once you define the JIRA service the internal management is not used anymore.
3

Thank you! That was the missing (and as you said, non-intuitive) part of the configuration process. The complete integration now works!

4

@mfriedenhagen Can you please explain it deeply? where have I to enable the issue management in Gitlab side or JIRA side?

Note: I am using the JIRA cloud version

5

You first have to enable issues.in GitLab and afterwards configure the JIRA service in GitLab as well.

6

@mfriedenhagen I can able close the Gitlab issue by using the closes #2 triggering word. But If I trying the same closes TP-548 for the JIRA issue mean that doesn`t work.

I made changes by this issue_closing_pattern. I have using the JIRA cloud and GitLab 8.14.3

Do need I to change anything?

7

@arunkumar, sorry, I do not use this feature. One guess: has the commenting user the permission to resolve or close issues?

8

@mfriedenhagen Yes! He have the permission

9

One other thing. Make sure you set the correct transition id for JIRA, there is no real default if the JiRA instance has multiple workflows.