GitLab doesn't close Jira issue

Hello, I installed GitLab 8.8.3 CE and Jira 7.1.9, used this http://docs.gitlab.com/ce/project_services/jira.html manual to configure GitLab and Jira.

Problem: when I accept merge request, issue status on Jira does not change, only comments appears that user solved issue with “commit hash”.

Here is jira transition table https://postimg.org/image/9l36u3ivp/ as I understand, transition id should be userd “2” to “Close” issues or “5” to change status to “Resolve” on jira. But it does not work either way.

Any suggestions how to troubleshoot this ?

Hi there, I hope you are doing well, I’m having the same issue here, when we create a MR and accept it to merges into master, the issue is not closing. I’ve been followed the documentation regarding the integration but no success.