GitLab Job does not leave the running status

GitLab CI/CD
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1

Problem to solve

When a I run a Pipeline, the Job is attached by runner correctly, but they don’t leave the Running state and anything is showed into the log.

Example image:
image

Configuration

I tried execute the command `journalctl --unit=gitlab-runner.service -n 100 --no-pager

` but they don’t show any content about today

Yes, this wasn’t happening yesterday…

Versions

  • Self-managed
  • GitLab.com SaaS
  • Self-hosted Runners

Versions

  • GitLab

GitLab information
Version: 17.3.1
Revision: 20a3292b4e6
Directory: /opt/gitlab/embedded/service/gitlab-rails
DB Adapter: PostgreSQL
DB Version: 14.11

  • GitLab Runner:

Version: 17.4.0
Git revision: b92ee590
Git branch: 17-4-stable
GO version: go1.22.5
Built: 2024-09-19T11:11:17+0000
OS/Arch: linux/arm64

2

Check the settings where the runner was registered in (instance, group, project), and verify the healthy connected state of the runner. Manage runners | GitLab

If not healthy, continue investigating on the runner host why the service is not running.

Which Linux distribution is used ? Maybe SELinux or AppArmor are preventing a startup or tcp connections.