Issues with Let's Encrypt Certifacate Generation with Deployed 'Pages'

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Problem to solve

Having continued issues setting up GitLab Pages with Let’s Encrypt.

  • I have - to the best of my knowledge - correctly set up DNS. Verification status shows ‘Verified’ and is green
  • I keep trying to retry the “Let’s Encrypt” certificate generation process to no avail.I receive the following error message " Something went wrong while obtaining the Let’s Encrypt certificate."

Steps to reproduce

I have been following the troubleshooting guide listed here: GitLab Pages Let's Encrypt certificates | GitLab

I’m not sure if there is outdated information, but this particular sentence within the page has me perplexed:

If you get an error Something went wrong while obtaining the Let’s Encrypt certificate, first, make sure that your pages site is set to “Everyone” in your project’s Settings > General > Visibility.

My project is currently set to ‘Public’. When Navigating the Settings > General > Visibility, I do not see an option for “Everyone”, but “Everyone with Access”.

I’m not sure if this is the cause of the issue, but I haven’t been able to find any documentation to retrieve more visibility options for my project.

Configuration

project_visibility
project_visibility1267×735 80.9 KB

pages_visibility_options
pages_visibility_options1175×181 26.5 KB

pages_domain
pages_domain1280×684 76.4 KB

Versions

Please add an x whether options apply, and add the version information.

  • Self-managed
  • GitLab.com
  • Dedicated

Please let me know if there is any additional information I can provide. This is my first post and I sincerely appreciate any and all help.

Thank you