Jira integration in Gitlab

Hello,

I followed the official guide for configuring the Jira integration in Gitlab.
https://docs.gitlab.com/ce/user/project/integrations/jira.html#gitlab-jira-integration

Unfortunately, when trying to enable the integration, i get an “error” messasge:

In the integrations_json.log file, i get this error:
“message”:“Error sending message”

Can you please advise on how to fix this ?

Thanks

Can anybody help ?

Hello!
Did you got any solutions for this issue?

Hi there. In our case it was caused by expired/missing API token.

To fix this we went to Jira user settings and regenerated API token and then passed it in GitLab/Jira integration window.

Cheers.