Jira integration not listing all tickets for deploy

GitLab CI/CD
1

Hello,

We are using the following release strategy (gitflow):

  • merge commits to develop branch
  • create releasebranch from develop
  • merge releasebranch into master
  • create release tag
  • deploy master to production environment

We try to use the gitlab jira connector to get deployment information (tickets in deploy).
This works for all branches merged to develop after the release date of the previous release. However, any merge request that was merged prior to the release date of the previous release is not listed in the list of tickets for the deploy in Jira.

This makes sense when doing Continuous deployment, but is blocking when using a strategy like ours.
Is there a way around this issue or can this issue be addressed?

Kind regards,
Haike Zegwaard

1 Like
2

Hello @h.zegwaard,

I’m from Unito. We’re an integration startup with a no-code platform for GitLab, Jira and 50+ other apps.

I think our platform can help you since it’s able to sync historical issues (e.g., issues created before the integration is launched) which the native connector can’t achieve.

I wrote this tutorial on how to connect a GitLab and Jira account to Unito and sync issues between them. It comes with a 2-week free trial, so try it out and feel free to give me feedback and I’m happy to share it with our product team or adjust the tutorial to better help you or anyone else trying to sync historical data in real-time.