Hi @vmoussa, to help troubleshoot this further, can you please share some additional details:
- are other members of group
p7v2.0 or project
main-app receiving notification emails?
- have you previously ever received an incoming email from
firstname.lastname@example.org at this email address?
To test out the notification functionality and verify that its not a problem with your email provider, can you please check the box for “Recieve notifications about your own activity”, create a new issue in the
p7v2.0 project where you
@username yourself, and verify if you receive a notification email for your this activity?
If you’re not receiving emails for your own activity, and you’ve never received any email from
email@example.com to your email address, please create a new support ticket with your email address and we can check for email supressions/rejections logged by our email system.