Pages: 401, no permission, cannot verify domain although DNS has been set

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1

Hi everyone,

I have typically used Cloudflare with Gitlab Pages and custom domains without any problems. However, in this case I cannot use Cloudflare as this is a side project for a friend, e.g. I cannot make whatever change I want.

The current situation is as follows

  • GL CI pushed the content live
  • CNAME entry has been set, ie. when entering the www.eastendstudios.de it shows a GL 401 with “You don’t have permission to access the resource.”
  • Visibility setting was set to Everyone
  • Let’s Encrypt is set to Active

However, the domain cannot be verified.

Screen Shot 2019-12-29 at 13.46.43
Screen Shot 2019-12-29 at 13.46.43962×685 56.8 KB

As per dnsrecords.io the TXT records has been set. I have actually tried various entries with the same verification code but it’s not working.

Screen Shot 2019-12-29 at 13.50.21
Screen Shot 2019-12-29 at 13.50.211201×627 89.9 KB

I’d appreciate any lead or advise. Thank you.
A

1 Like
3

Hi,
You probably want your entry to read
_gitlab-pages-verification-code.www.eastendstudios.de 150 IN TXT “gitlab-pages-verification-code=d4c84966389f4d2b50cb6340fdef04e”
so that it can be verified. May still get an issue with 401 after it is verified though.

1 Like
4

Yep, the additional www subdomain likely is the culprit here.

The corresponding CNAME is set in DNS.

dig www.eastendstudios.de

;; ANSWER SECTION:
www.eastendstudios.de.	149	IN	CNAME	blendedio.gitlab.io.
blendedio.gitlab.io.	299	IN	A	35.185.44.232

Depending on the DNS interface, one might leave out the domain suffix and write the following into the zone file:

_gitlab-pages-verification-code.www TXT “gitlab-pages-verification-code=d4c84966389f4d2b50cb6340fdef04e”

or, with key values and web forms in mind:

  • Add a new TXT record
  • Key: _gitlab-pages-verification-code.www
  • Value: gitlab-pages-verification-code=d4c84966389f4d2b50cb6340fdef04e

Cheers,
Michael

5

May also want to try a different DNS provider, Gitlab seems to have good integration with Cloudflare

6

I have a similar problem with a gitlab page deployed with publii. A similar problem is described here. I configured the web site as described here and the answer by DNS to dig request is correct.
However, I can browse example.com while I get 401 with www.example.com.
Any idea?

7

First of all, it’d be very nice if you wouldn’t necro-post.
Secondly, create a new thread (tag me if you wish) and provide more information

“example.com doesn’t work” - nobody can really assist you with such useless information!

Regards.

8

I’m sorry for this, I opened a new thread here.