Hi, I’ve been trying to log-in with Google/Github or register with Google/Github for the past few days. But all process seems to ask for Phone Verification for step 1.
The problem is I cannot receive any verification code (+63 Philippines). I have used different pairs of email and phone number right now but no luck on the phone verification side. I can receive the email verification code though.
I test the numbers that I use (by making sure it can receive call and sms) before putting them into the registration.
It might be a very basic problem, but it’s currently my blocker right now, since I can’t use gitlab.
I also don’t receive any SMS (Kazakhstan), no matter how much I try to request these SMS. The phone number is real and belongs to me, and other SMS messages come to me normally.
I think that GitLab has “effective” managers who specifically force people to verify through a credit card, and not through a phone number, in order to write off funds at the first opportunity.
Extremely disgusting policy and restriction that they think will not raise anger towards their product. But this is absolutely not true.
If you have the same problem, I advise you to look for another product.
Having the same issue. Being forced to use CC verification makes it feel like a phishing site and not an Enterprise level service. If you don’t intend to support phone verification then just inform the customers and remove it form the UI instead of just ignoring the problem
