Project export never completes?

Hello
My project is too big (9.9GB) because it has many commited versions of a ~400MB tar file. I was suggested to use filter-repo (Reduce repository size | GitLab). But I have to export the project.
I started the Export process and after I received a link by email (also there is a Download button on the export page). But when I try to download the exported file, I get this message: “The file containing the export is not available yet; it may still be transferring. Please try again later.”
How am I supposed to dowload the file? Please don’t tell me that it cannot be exported because it is too big and there is no available space…
Thank you
Luis

Maybe the file is still being prepared. The error says to wait. So see what happens if after a few hours or up to one day if it works or not.

Hello

I have waited for more than 24h and the file was not ready. Now the link has expired. I will try to export again…

Hello

Yesterday I started a new Export. Once again I received the email (today). Followig the link leads me to the same


" The file containing the export is not available yet; it may still be transferring. Please try again later."

The “Download Export” button is shown, but when I click on it I get this message:


This endpoint has been requested too many times. Try again later.

Any clue?
Thanks

I created a new project in Gitlab importing from the URL of the big project. This new project is 9.6GB and not 9.9GB as the original. Then I tried to export the new project. I received the email telling that the export was concluded, but when I tried to download it, I got the same error message that the file containing the export was not available yet. I opened a bug request on Gitlab, but I didn’t receive any contact, so far.

Hello,
I’m apparently facing a very similar issue. I’m quite new to Gitlab, and I increased the size of my project almost up to the storage limit (9.9GB), without realizing it. Now, I’m trying to follow the instructions provided in Gitlab Docs (Reduce repository size | GitLab) to reduce its size.
Still, I’m not able to export the project. After receiving the email stating that the export was successful, I cannot download it. When I try to download it, even after several hours, I get the message “The file containing the export is not available yet; it may still be transferring. Please try again later.”
Is this issue related to the size of the project? Were you able to find a solution @LuisGomes?

Thanks,
Giorgio

Ciao, Giorgio

No, I opened an issue at Gitlab but got no answer.
I had to create a new empty project and copy all the files from the big project to it.
If you need, you can change the name and the path of the old project so the new project can have the original ones, and you won’t have to change other source codes.
Good luck.

Ok, thank you for the answer and the hint! I will go for that solution.