Repository disappeared

Describe your question in as much detail as possible:

One of our repositories code has just disappeared and we can’t work out why. Can someone help please?

  • What version are you on (Hint: /help) ? and are you using self-managed or


  • What troubleshooting steps have you already taken? Can you link to any docs or other resources so we know where you have been?

Found that this seems to have happened before back 2017 and some cache was reset to get the repos back.

Hi @saholroyd

This may be due to an active incident but if it persists after the status page has gone green, maybe it’ll be worth raising a support ticket