Unable to edit payment method details

I am attempting to purchase additional CI minutes for our GitLab group, but first need to update the payment card details as it has expired. When I attempt to enter the new details (expiry, CVV) and press ‘Save Changes’ I receive an error response ‘Transaction declined.authentication_requi - Your card was declined. This transaction requires authentication’

The card details I’m entering are correct, but I notice that there are no popups or prompts for app-based authorisation, which is perhaps the problem as the card will likely require it. We have now run out of CI minutes, so are unable to build successfully.

Regards
Stefan

You should contact your bank because sometimes banks disable internet banking of the user for the safety purpose. If internet banking is on and all okay from the bank side then you should contact GitLab support.
Regards
Grant nanoversiegelung auto