Account has been blocked & No Email Confirmation

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1

Hey guys,

I’m getting this error whenever I try to push.

remote:
remote: ========================================================================
remote:
remote: Your account has been blocked.
remote:
remote: ========================================================================
remote:

I’ve seen the other threads with exactly the same problem and i’ve followed their solutions to confirm my email address. As with the others, I do not receive the confirmation email. I contacted support but I was told that as I am not on a subscription, I must post to the community forums in order to get help :slight_smile:

Any suggestions?

1 Like
2

Same issue here.

Happened last weekend and this weekend.

3

Same issue,
i’m not able to access or get email rescue on my account …

4

@95hhacking @Porvax @mmxxx - Hoping you saw the solution linked in this thread: My account has been blocked ?

Please confirm whether or not you have taken these steps and we can move forward from there! :blush:

5

I have re-confirmed my email address. Just as I did this time last week. I am able to access my gitlab repos for the time being. I hope the issue does no reoccur next week…

6

It should not happen again next week, @mmxxx . Unfortunately, our announcement about upgrading our security did not reach everyone. This is likely why you were impacted this time. Thanks so much for your patience - let me know what else you need! :blush:

7

I have the same problem. Tried several ways to login - password, with google and with github and nothing worked.

Git pull in any of the git repositories results in

$ git pull
remote:
remote: ========================================================================
remote:
remote: Your account has been blocked.
remote:
remote: ========================================================================
remote:
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.
8

Hi @abalkin - welcome to our forum!

Can you confirm that you tried this solution here as well? If so, I can connect you with Support. :blush:

Talk soon!

9

Yes, I requested a confirmation e-mail at https://gitlab.com/users/confirmation/new and it never came.

10

Darn! @abalkin - If you want, you can DM me your email address (let’s keep it private since this is a public forum), and I’ll have my Support Experts double check if it has been verified. Eager to get the ball rolling! Thanks!

11

I have exactly the same issue. I tried several time to have the confirmation email to be resend but I never received it back. I am completely locked out o my account.