I am one of the collaborators on an open source project. The repository was wrongly owned by a user, which should have been a group. After some tinkering, seems like others indicate that the user namespace can be changed (eg, userowner => userownerold), a new group created under the previous namespace (eg, userowner) and the repository transferred to the group namespace.
That all works except for the last part. When trying to transfer the ownership to the group namespace, nothing happens. According to DevTools, the server responds with a 500 statuscode. Seems like this is also behavior more users have experienced, but since we are not paying subscribers, there isn’t a direct way to contact support (unless I am mistaken there).
What would be the proper way to get some help sorting this out?