Gitlab.com is throwing 500 errors

General
1

I’m unable to access my Gitlab account. It doesn’t appear to resolve itself over time, nor do I see any mention of an issue on status.gitlab.com.

Here are some of the associated RequestIDs:
01GKGY6MZ2R396VM4KYGZ76W55
01GKGX415XV1Q4WRHW425RPJ4D
01GKGXP9J7GVYHDSZSE7EYB0F9
01GKGXY56EGQ9SE6E34BTET21A
01GKGY655RTNXM12TD4KAAT7A7

2

Hi @woutervandam, I have checked, and there doesn’t seem to be any ongoing issue, do you mind sharing what part of GitLab you were accessing when this occurred? It could be a temporary issue.

3

That would be great, but I fear not.

edit: It’s the dashboard: https://gitlab.com/dashboard/groups

The issue has been ongoing for well over an hour and occurs in 2 different browsers. In my regular browser I had an active session. In a browser I rarely use I had to log in. Right after that it tries very hard to load the dashboard before it ultimately fails with a 500 error.

In the past week I had been experiencing extended loading times at gitlab.com. I wrote that off as either a temporary issue or a bad connection on my end, but perhaps it is related somehow.

1 Like
4

Unfortunately the issue is still ongoing. I did find out that I can still access frequently visited (sub)groups directly, and as such it is not too problematic.

5

This is affecting me as well.

Request ID: 01GKHFCKHSMBR9PBD8FDTPFF4A

6

i have this problem too since 2022-12-05 every time accessing https://gitlab.com/dashboard/groups

7

@abubakar Could it be related to the new pricing strategy? I am part of a group that was affected by the policy change.

8

Hi all - I believe what you were experiencing was related to a FF rollout that has since been disabled since we received other reports. There are some details here:

I believe it should be resolved at this point as there are no more errors. But if you still run into an issue, can you please post a new Request ID?

2 Likes
9

Thanks. For me the issue appears to be solved.

2 Likes