I am going around in circles trying to purchase 10GB extra storage. I log into the Customer Portal, Buy New Subscription Button, Add-ons Storage
This takes me back to the GitLab Docs.
Alternatively I go to Gitlab.com, click on Usage Quotas. It says the Usage Breakdown is 8.6 GiB. There is no where to purchase more storage from there either…
I would suggest opening a ticket to get this issue resolved with the Gitlab team. This is a community forum, mostly Gitlab users, so we don’t have a way to fix that kind of system.
Ticket can be opened here, choosing the appropriate category: https://support.gitlab.com/hc/en-us/requests/new
It seems you have to have a paid support account. Funny, it was Gitlab who told me to come here!
I can’t believe it is this hard to buy storage!
You could send to the billing section, that doesn’t require a support contract especially if you cannot buy in the first place. Maybe the wrong category for your enquiry was chosen?
But yeah, I feel for your frustration.
Hi Ian
Maybe I am looking in the wrong place. Can you give me a link to where this billing option can be selected for support?
Many thanks for your help.
Regards
Chris
Ignore the last message. Just seen the link.
For anyone facing same problem.
If you are single free user. From homepage you have to click on your profile, then on Usage Quotas, then click on Storage tab. Then you see Buy Storage button.
Doc is not up to date. You do not see Buy Storage from project. Maybe because buying is related to user/group but still, they can put some link there. It is very unintuitive.