Password error with 2FA


I could no longer connect to my account. I made “forgotten password”, I already changed well but when I connect I have a page which tells me that I do not have the rights.
I had dual authentication enabled (which I still have).

What can I do?

thank you in advance

Hi @Dylan3250! Welcome to our community!

Sorry to hear you are having trouble. We’ve seen similar issues like your lately - please check out this solution and let me know if it gets your sorted! Talk soon!

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It’s okay !! thanks !!

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Glad to hear it! :blush: