Your account is pending approval from your GitLab administrator and hence blocked. Please contact your GitLab administrator if you think this is an error

I have installed Virtual box on that i have installed Linux Ubuntu version in that I have installed GITLAB by This command “sudo EXTERNAL_URL=“http://gitlab.test” apt-get install gitlab-ee”

after that in have completed local DNS setup. But i am unable to login “WHY MY ACCOUNT WAS BLOCKED??”

Hi @MosesAlfred .

The banner you’re seeing is because “Require administrator approval for new sign ups” has been set.

To remedy this, log in as an admin user and disable this setting.

I hope this helps, let us know how it goes!

how do I log as an admin (had the same issue)

I had the same issue static address VM on Vbox, I had installed gitlab via docker (I don’t think it matters). The password is in $GITLAB_HOMe which for me I set to /srv/gitlab,

MY SOLUTION:
Search for the file called initial_root_password, there is a long password in there.
Then for user name use root.

There is a note in that file that it will disappear in 24 hrs, so I created another user , then via the browser entered my static IP and went to admin and approved that user as admin too.
I am no trying to figure out how to change the root’s password, I assume I need some docker command since like I said above it is running as a container.