Hello,
I was using two-step verification when logging into gitlab, but my phone was malfunctioning so I can’t access the app and I can’t remember my recovery code. How can I recover my account?
If you have an SSH key registered to your account, you can use it to reset your MFA: https://docs.gitlab.com/ee/user/profile/account/two_factor_authentication.html#generate-new-recovery-codes-using-ssh
3 Likes
Thank you so much.
You saved me a great burden. I am grateful to you. <3
1 Like
I am trying to generate the recovery codes in the same manner as mentioned in the above article and I am getting the following error. Can you please help is there any alternate way to login to my Gitlab account.
c:>ssh git@gitlab.com 2fa_recovery_codes
git@gitlab.com: Permission denied (publickey).
Thank you
This issue has been already fixed with another ticket from my colleague. Please do not do anything to my account. Thanks.