How do I get a new license key after renewing our subscription?



We renewed our GitLab EE Starter subscription two weeks ago and haven’t received a new license key yet.

I created a support ticket over a week ago with no response. What do iI need to do to get our license key?


Hi Aoife,

Sorry for the delay. I’ve reached out to the team working on renewals I’m sure we can get it sorted after the weekend.