I can't login into my account because of 2-factor authentication

Hi everyone,

Could you help me with my case?
I lost my phone with the authenticator application for Gitlab, I also forgot to backup the recovery code. I can’t even re-generate the recovery code follow gitlab’s guideline.
Could anyone give me a suggestion?

I did send email to gitlab support team but It’s been three days without any reply which is meaningful for me :frowning:

Thanks & Best Regards,
Gitlab’s fan.