Immediately banned on new account (linked from github)

I created a new account linked to my github account earlier today, and was seemingly banned a few minutes later with the following message on attempting to log in:
“Your account has been blocked. Please contact your GitLab administrator if you think this is an error.”

Edit: I thought I’d add that is in the list of authorized OAuth apps in my github account.
Any help is appreciated.

Hi @SchnozzleCat

I think you need to raise a support ticket using the login issues ... reason.

Good luck!

I tried earlier today but selected the “Support for (SaaS)” option as I didn’t see the login issues. I got a reply email stating I do not get support via this method if I don’t have a subscription?
I guess I will try again with the “Login Issues” category. Thanks!

On that list there’s an option called GitLab (SASS) user accounts and login issues which I believe is available even for the free tier users (although I could be wrong!).